RedemptionRunner.exe found running in my Taskmgr

I had a bit of a freak-out when seeing this show up in my Taskmgr one day, when Windows was churning.  If it turned out to be some kind of coupon printer or spyware, I would have been upset at myself for not knowing it was there.

Turns out it is part of the Verizon Virtual Communications Express software.  It is an odd name for an executable, but who knows what they're thinking when they name these things.

Directory of C:\Program Files (x86)\Verizon\Virtual Communications Express\RedemptionRunner32
03/31/2014  11:23 AM           347,648 RedemptionRunner.exe
               1 File(s)        347,648 bytes
 Directory of C:\Program Files (x86)\Verizon\Virtual Communications Express\RedemptionRunner64
03/31/2014  11:23 AM           460,288 RedemptionRunner.exe
               1 File(s)        460,288 bytes



Update: In 2018, we had to upgrade to a newer version of Virtual Communications Express. The executable names have been renamed to something a bit more straightforward. 

C:\Program Files (x86)\Verizon\Communicator>dir *.exe
 Volume in drive C is OS

 Directory of C:\Program Files (x86)\Verizon\Communicator

02/13/2018  09:19 AM           108,032 BtbcCrashService.exe
02/13/2018  09:34 AM        13,051,904 Communicator.exe
02/13/2018  09:17 AM            82,944 connector_launcher.exe
02/13/2018  09:19 AM           134,144 crashreporter.exe
05/08/2017  10:06 AM            13,312 QtWebEngineProcess.exe
02/13/2018  09:37 AM           539,688 Uninstall.exe
               6 File(s)     13,930,024 bytes

Oddly, I still see some RedemptionRunner named directories (RedemptionRunner32 and RedemptionRunner64), but they don't seem to be actively running from what I can see in Task Manager. 

C:\Program Files (x86)\Verizon\Communicator>dir RedemptionRunner64
 Volume in drive C is OS

 Directory of C:\Program Files (x86)\Verizon\Communicator\RedemptionRunner64

02/08/2018  11:30 AM           608,080 msvcp100.dll
02/08/2018  11:30 AM           829,264 msvcr100.dll
02/08/2018  11:30 AM         2,988,032 QtCore4.dll
02/08/2018  11:30 AM         9,833,984 QtGui4.dll
02/08/2018  11:30 AM         1,219,072 QtNetwork4.dll
02/08/2018  11:30 AM        12,844,120 Redemption64.dll
02/08/2018  11:30 AM           403,456 RedemptionRunner.exe
               7 File(s)     28,726,008 bytes

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